Mandarin Bay Resort and Spa

My husband and I stayed in Boracay Mandarin for our honeymoon last September 16-19,2024. I have forgotten to book our transfers, but their concierge are good enough to book us even on a last-minute basis. From the driver to the boatmen; they were all great and friendly. The hotel is still not fully functional as the other side is still being built, and the spa too, but that didn't hinder them from providing us with a quality stay in the hotel. The room we booked was big size and has a balcony with a pool view. The breakfast buffet has a wide selection and changes daily. Additionally, the staff was excellent in executing the surprise birthday dinner that my husband had planned for me. Please extend my gratitude to your lovely staff namely, Lovely,Jerome,Roshan,(concierge), Jovelyn of housekeeping, Sam of poolside bar and resto, Eugene (manager of Mamma Mia restaurant), Kate and Aris (our server that day- husband's surpise dinner for me), Berkley from La Fiesta restaurant and the rest of the hotel staff who are very friendly and accommodating. P.S. The ladies offering water/land activities are awesome too; I just forgot their names. I hope you keep up the standards of maintaining the top-notch service quality, and please value your staff who's dedicated and hard-working; they are the key people that will keep your hotel flourishing. Again, massive thank you to all of them. Our stay is definitely memorable because of how your staff treated us. I am looking forward to the spa being built and surely will be booking our trip again in your hotel in the future. Overall, I highly recommend this hotel; it is worth every penny spent. 👍👍👍

The staff are very nice, the location, rooms are big, breakfast 4 out 5.

Very friendly and accomodating staff. Great selection of buffet breakfast

The staff were incredibly friendly and made an effort to know you personally. Their customer service was impeccable and problems were resolved swiftly. They often went above and beyond. Especially Sam at the pool and Eric at breakfast, they were fantastic! The breakfast staff were really flexible with dietary requirements and always made sure there were enough food options. The pool is beautiful and the rooms are a good size. Beds are super comfortable. The location is great, right on white beach and surrounded by restaurants.

The pool was spacious; having the accommodation open to the pool area was a great choice for us! The breakfast buffet and lunch buffet offered excellent choices and provided a lot of Filipino foods that we were looking for. The service, particularly in the LaFiesta was exceptional - the dining staff were very welcoming and friendly and provided exceptional service. The property offered beach toys and floaties which was handy.